Privacy Policy

At FlowerVibe, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of data we collect, how we use it, and how we ensure its security.

Data We Collect

We may collect personal data directly from you or automatically through your use of our website, including:

• Contact Information: Name, email address, phone number, and postal address.
• Account Data: Username, password, and preferences if you register an account.
• Payment Details: Credit card information, billing address, and transaction records.
• Technical Data: IP address, browser type, device information, and access times.
• Usage Data: Pages viewed, time spent on our website, and navigation patterns.
• Communication Records: Messages, support inquiries, and feedback you provide.

How We Use Your Data

Your data is used for the following purposes:

• To process orders and deliver products or services.
• To communicate with you about your account, orders, or support requests.
• To send you promotional messages and newsletters (with your consent).
• To improve our website, personalize your experience, and conduct analytics.
• To ensure the security of our website and prevent unauthorized access.
• To comply with legal and regulatory obligations.

Sharing Your Data

Your data may be shared with:

• Service Providers: Such as payment processors, delivery partners, and analytics providers.
• Business Partners: For marketing purposes, but only with your consent.
• Legal Authorities: If required by law or to protect our rights.

Data Retention

We retain your personal data only for as long as necessary for the purposes it was collected. Once it is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Request corrections to your information.
• Request deletion of your data.
• Object to data processing.
• Withdraw consent for marketing communications.

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access control protocols.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy regularly.

Contact Information

For questions or concerns about this Privacy Policy, please contact us at [email protected].